Commitment to Data Protection and Privacy
ROVENSA, S.A. complies with all applicable EU and national legal rules in the area of data protection, privacy and information security.
ROVENSA, S.A. is implementing a Personal Data Protection System and an Information Security System in order to ensure regulatory compliance and demonstration of institutional responsibility for data protection and information security, implementing all necessary technical and organizational measures, both to comply with the general legal regime of the current Data Protection Law and to comply with the special legal regime of the General Data Protection Regulation applicable from 25 May 2018.
For any clarification or additional information or to exercise rights in this area, please contact the ROVENSA, S.A. Data Protection Office by email at dataprotection@rovensa.com
Definitions
«Personal data»
‘Personal data’ means information relating to an identified or identifiable natural person (‘data subject’); an identifiable person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier. Personal identifiers may be, for example, a name, an identification number, location data, identifiers by electronic means or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Processing of Personal Data”
‘Processing’ means an operation or a set of operations carried out on personal data or on personal data sets by automated or non-automated means, such as collection, recording, organisation, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of disclosure, comparison or interconnection, limitation, deletion or destruction.
“Cookies”
‘Cookies’ are small text files with information deemed relevant that the devices used for access (computers, mobile phones or portable mobile devices) download via the browser, when a website is visited by the Client or User.
Data Controller
ROVENSA, S.A., headquartered at Edificio Lumnia, R. Centieira 61 5B, 1800-056 Lisboa, Portugal, enrolled in the Commercial Registry Office of Lisbon under number 503463060 and Corporate Person No 514194910 with a share capital of 232.200.591,00€, hereinafter referred to as ROVENSA, S.A. is the entity responsible for the websites www.rovensa.com and for the computerized applications, hereinafter referred to as channels or applications, through which Users, Service Recipients or Clients have remote access to the services and products of the Agrobusiness, which are presented, marketed or provided, at any time, through them.
The use of channels or applications by any User, Service Recipient or Client may entail the performance of personal data processing operations, whose protection, privacy and security by ROVENSA, S.A., as the entity responsible for their processing, is in accordance with the terms of this Data Protection and Privacy Policy.
Data Controller Contact Details
For the purpose of contact with the ROVENSA, S.A. Data Protection Office, any User, Service Recipient or Client may use the following channels:
- By email to the address dataprotection@rovensa.com.
- By letter sent to the address of the head office in Edificio Lumnia, R. Centieira 61 5B, 1800-056 Lisboa, Portugal.
- In person at the head office located at Edificio Lumnia, R. Centieira 61 5B, 1800-056 Lisboa, Portugal.
Purposes of Personal Data Processing
The processing of personal data has the following purposes:
- To provide information requested by Users, Service Recipients or Clients;
- To manage the relationship with Service Recipients and Clients;
- To carry out statistical analysis activities;
- To carry out marketing actions;
- To process and respond to inquiries, complaints and suggestions from Users, Service Recipients or Clients;
- To manage and process requests for products and services made by Users, Service Recipients or Clients.
Legitimate Grounds for Personal Data Processing
The processing of personal data by ROVENSA, S.A. is based on the following legal grounds:
- Consent: When the processing of personal data requires the prior, free, informed and explicit consent of the User, Service Recipient or Client.
- Execution of Contract and Pre-Contractual Measures: When the processing of personal data is necessary for the execution, execution and management of the contract or the pre-contractual procedures initiated at the request of the User, Service Recipient or Client, in order to be able to provide the services and products requested or contracted by them.
- Compliance with Legal Obligations: When the processing of personal data is necessary for compliance with legal obligations to which ROVENSA, S.A. is subject, as the entity responsible for processing.
- Legitimate Interest: When the processing of personal data corresponds to a legitimate interest of ROVENSA, S.A., in which the rights, freedoms and guarantees of the User, Service Recipient or Client are safeguarded.
Recipients of Personal Data
ROVENSA, S.A., as the entity responsible for the processing of personal data, may disclose the personal data collected and processed to subcontracted third parties, provided that these provide adequate guarantees and respect the general principles of personal data protection and guarantee the rights of the User, Service Recipient or Client.
In any case, ROVENSA, S.A. remains responsible for the processing of personal data and is responsible for ensuring the security and protection of the personal data made available to it, as well as ensuring that these entities process the personal data received solely and exclusively for the purposes indicated in the present Policy, in accordance with the instructions issued by ROVENSA, S.A. and in strict compliance with the legal rules on the protection of personal data.
ROVENSA, S.A. may also transmit personal data to other recipients, to the extent that it is necessary for the fulfilment of legal obligations or the exercise of its rights, including the exercise of rights of defense in legal proceedings.
Retention Period of Personal Data
The personal data processed by ROVENSA, S.A. will be kept for as long as is necessary for the purpose for which they were collected, or for as long as there are legal requirements to retain them. After this period, the personal data will be deleted or anonymized.
The retention period for personal data may vary depending on the purpose for which the data is processed, the contractual relationship established, and the legal requirements applicable in each case.
ROVENSA, S.A. will adopt the necessary technical and organizational measures to ensure the security and protection of personal data throughout its life cycle, from collection to destruction or anonymization.
Rights of Users, Service Recipients or Clients
Any User, Service Recipient or Client has the right to:
Access their personal data;
- Rectify their personal data;
- Erase their personal data;
- Restrict the processing of their personal data;
- Object to the processing of their personal data;
- Data portability;
- Withdraw consent, when the processing is based on consent;
- Lodge a complaint with the supervisory authority.
To exercise any of these rights, Users, Service Recipients or Clients can contact the ROVENSA, S.A. Data Protection Office through the contact channels provided in this Data Protection and Privacy Policy.
